Legal notice

Graxia Skin Co., LLC respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, contact us, or interact with our marketing.

Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment-related information processed through our payment providers
  • Order history
  • Customer service messages
  • Device, browser, cookie, and website usage information
  • Marketing preferences

How We Use Information

We use personal information to:

  • Process and fulfill orders
  • Communicate about purchases
  • Provide customer support
  • Send marketing messages, when permitted
  • Improve our website and products
  • Prevent fraud and protect our business
  • Comply with legal obligations

Sharing Information

We may share information with service providers that help us operate our business, including Shopify, payment processors, shipping carriers, email/SMS providers, analytics providers, advertising platforms, and professional advisors.

We do not sell personal information for money. Some advertising or analytics technologies may be considered “sharing” under certain privacy laws. Where required, we will provide opt-out rights.

Cookies and Tracking

We use cookies and similar technologies to operate the website, remember preferences, analyze traffic, and support advertising. You may control cookies through your browser settings or available privacy tools.

Email and SMS Marketing

You may unsubscribe from marketing emails by using the unsubscribe link in our emails. SMS marketing, if offered, will require consent and will include opt-out instructions.

California Privacy Notice

California residents may have rights to know, access, delete, correct, and opt out of certain uses of personal information, depending on whether applicable legal thresholds are met. 

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No method of transmission or storage is 100% secure.

Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

F. Accessibility Statement

Accessibility Statement

Graxia Skin Co. is committed to making our website accessible and user-friendly for all customers. We are working to improve the accessibility of our online experience and aim to follow generally accepted accessibility standards where reasonably possible.

If you experience difficulty accessing any part of our website, please contact us at support@graxiaskin.com with the page URL and a description of the issue. We will make reasonable efforts to assist you.