Terms of Service

Effective Date: [LAUNCH DATE]

This website is operated by Graxia Skin Co., LLC. The terms “Graxia,” “we,” “us,” and “our” refer to Graxia Skin Co., LLC.

By accessing this website, creating an account, submitting an order, or otherwise using our website or services, you agree to these Terms of Service.

1. Eligibility

By using this website, you represent that you are legally able to enter into a binding agreement or are using the website with any consent and supervision required by applicable law.

Our website and products are not directed to children.

2. Product Information

We make reasonable efforts to display product names, descriptions, ingredients, sizes, prices, images, directions, safety information, and availability accurately.

Product packaging, appearance, labeling, ingredients, and availability may change where permitted by law.

Colors and appearance may vary because of lighting, photography, digital rendering, display settings, and normal manufacturing variation.

Some website images may be digitally created or enhanced for illustrative purposes. Digital imagery does not replace the physical product label. Always review the physical product packaging and label before use.

3. Health, Beauty, and Product Information

Information on this website is provided for general informational purposes and is not medical advice.

Graxia Skin Co. does not diagnose, treat, or provide medical care.

Consult a qualified healthcare professional regarding medical conditions, medication use, allergies, pregnancy, nursing, planned medical procedures, or other health concerns.

Use all products according to their physical labels.

Dietary supplements are not intended to diagnose, treat, cure, or prevent disease.

4. Individual Results

Individual experiences vary.

Product descriptions, customer reviews, testimonials, photographs, and descriptions of individual experiences do not guarantee that another customer will experience the same cosmetic or wellness outcome.

5. Orders

Submitting an order constitutes an offer to purchase.

We may accept, decline, limit, or cancel an order where permitted by law, including because of:

• Product unavailability
• Incorrect pricing or product information
• Suspected fraud
• Unauthorized payment
• Shipping restrictions
• Suspected unauthorized resale
• Violation of these Terms

If we cancel an order after collecting payment, we will issue an appropriate refund.

6. Prices, Taxes, and Charges

Prices are displayed in U.S. dollars unless otherwise stated.

Applicable taxes and reasonable shipping charges are displayed during checkout.

We do not add undisclosed mandatory handling, service, or processing fees.

Prices, promotions, and availability may change before an order is completed.

7. Promotions

Promotional offers:

• Apply only during the stated promotional period
• May be subject to product or order restrictions
• Have no cash value
• May not be combined unless expressly permitted
• May be modified or withdrawn where permitted by law

Promotions do not apply retroactively to completed purchases unless expressly stated.

8. Shipping

Orders are governed by our Shipping Policy.

Delivery dates are estimates unless expressly guaranteed in writing.

When legally required, customers will be notified of material shipment delays and provided appropriate options.

9. Returns and Refunds

Purchases are governed by our Returns & Refunds Policy.

Nothing in these Terms limits consumer rights that cannot legally be waived.

10. Customer Accounts

You are responsible for safeguarding your account credentials and for activities conducted through your account.

Notify us promptly if you believe your account has been accessed without authorization.

11. Intellectual Property

The Graxia Skin Co. name, logos, product photography, videos, graphics, website text, product descriptions, packaging designs, and other content are owned by or licensed to Graxia Skin Co., LLC.

You may not reproduce, distribute, publish, sell, modify, create derivative works from, or commercially exploit our content without written authorization, except where permitted by law.

12. Reviews, Testimonials, and User Content

Content you submit must:

• Reflect your genuine experience
• Not be false or misleading
• Not violate another person’s rights
• Not contain unlawful, defamatory, abusive, or deceptive material
• Disclose material connections, including free products, discounts, employment, ownership, or family relationships

By submitting content directly to Graxia for publication, you grant Graxia a nonexclusive, worldwide, royalty-free license to display, reproduce, format, and use that content in connection with our business, subject to applicable law and any written limitations agreed upon.

We may moderate content for fraud, abuse, irrelevance, illegality, privacy, or violation of these Terms. We do not promise to publish every submission and will not knowingly alter a review in a way that materially misrepresents the reviewer’s opinion.

13. Prohibited Uses

You may not use the website to:

• Violate applicable law
• Commit fraud
• Interfere with website security or operation
• Introduce malicious code
• Misrepresent your identity
• Infringe intellectual property or privacy rights
• Scrape or commercially exploit website content without authorization
• Purchase products for unauthorized resale
• Harass customers, contractors, or staff

14. Third-Party Services

Shopify and other service providers may support checkout, payment processing, shipping, fulfillment, communications, analytics, marketing, fraud prevention, and other website functions.

Third-party services may be governed by their own terms and privacy practices.

15. Website Availability

We do not guarantee uninterrupted or error-free access to the website.

We may modify, suspend, or discontinue website features where reasonably necessary.

16. Disclaimer of Warranties

To the fullest extent permitted by law, the website is provided on an “as available” basis.

Nothing in these Terms excludes any warranty, guarantee, duty, remedy, or consumer right that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Graxia Skin Co., LLC will not be liable for indirect, incidental, special, or consequential damages arising solely from use of the website.

Nothing in these Terms limits liability that cannot legally be limited, including liability arising from fraud, willful misconduct, defective products, personal injury, or other non-waivable obligations.

18. Governing Law

These Terms are governed by California law, without limiting any mandatory rights available to customers under the laws of their state of residence.

19. Severability

If any provision is found unenforceable, the remaining provisions will remain effective to the extent permitted by law.

20. Changes

We may update these Terms from time to time.

The current version will be posted with a revised effective date. Additional notice will be provided where required.

21. Contact

Graxia Skin Co., LLC
4333 58th st. 
San Diego, California 92115
United States
support@graxiaskinco.com